EZ Pet Care Services of Gwinnett Agreement Terms and Conditions

The utmost of care will be given in watching both your pet(s) and your home. In consideration of these services and as an express condition thereof, the Client expressly waives and relinquishes any and all claims against EZ Pet Care Services of Gwinnett except those arising from the negligence of EZ Pet Care Services of Gwinnett. Client agrees to notify EZ Pet Care Services of Gwinnett of any concerns within 24 hours of client’s return home., EZ Pet Care Services of Gwinnett cannot be held responsible for any mishaps, claims, and/or expenses attributed to a destructive or unpredictable behavior of the Client’s pet(s) that cause damage to the Client’s home/property and/or a neighbor’s home/property. (i.e., biting, furniture damage, accidental death, etc.) Nor can pet access to the outdoors. Cancellations EZ Pet Care Services of Gwinnett charges 50% of the scheduled visits if canceled less than 24 hours in advance with the exception of holiday bookings, which are non-refundable. In the event of early return home, Client must notify EZ Pet Care Services of Gwinnett promptly to avoid being charged for an unnecessary visit(s). Fees/Charges Visit(s) made or services performed shall be paid for at the agreed rate, with Client taking full responsibility for prompt payment of fees. A finance charge of 5% per month will be added to unpaid balances after 30 days. A handling fee of $38.00 will be charged on all returned checks. In the event it is necessary to initiate collection proceedings on the account, the Client will be responsible for all attorney’s fees and costs of collection. There will be an additional $10.00 charge per schedule on the following holidays: New Year’s Eve New Year’s Day Thanksgiving Day Christmas Eve Christmas Day, Memorial Day Independence Day, and Labor Day. Client agrees to have their key(s) kept on file with EZ Pet Care Services of Gwinnett in a secure, coded location for future services unless otherwise arranged. This arrangement makes it more convenient and efficient for future sitting assignments, and serves as a reliable back-up should Client ever need EZ Pet Care Services of Gwinnett in a time of emergency. If the Client prefers to have key returned, Client agrees to pay $10.00 key pick-up fee for future services. Emergencies In the event of personal emergency or illness of EZ Pet Care Services of Gwinnett, Client authorizes EZ Pet Care Services of Gwinnett to arrange for another qualified pet sitter/company to fulfill pet sitting responsibilities. Client(s) will be notified in such a case. All terms and conditions set forth on this service agreement will apply to replacement Pet Sitter and Client. In the event of inclement weather, natural disaster, or national emergency, EZ Pet Care Services of Gwinnett is entrusted to use their best judgment in caring for Client’s pet(s) and home. EZ Pet Care Services of Gwinnett will be held harmless for consequences related to such decisions. Client agrees to reimburse EZ Pet Care Services of Gwinnett for any additional fees for tending to emergency or veterinary care as well as any expenses incurred for same. The client also agrees to reimburse for additional time accrued at the rate of $25 per hour in the case of such an emergency. Every effort will be made to contact the Client prior to obtaining emergency care. Vaccinations all pets under the care of EZ Pet Care Services of Gwinnett are to be current on vaccinations. Flea and tick applications such as Advantage and Frontline are also required. Should EZ Pet Care Services of Gwinnett or a third party be bitten or otherwise exposed to any disease or ailment received from Client’s animal which has not been properly and currently vaccinated, it will be the Client’s responsibility to pay all costs and damages incurred by the victim(s).

Termination/Authorization EZ Pet Care Services of Gwinnett reserves the right to terminate service at any time before or during pet sits, if EZ Pet Care Services of Gwinnett in its sole discretion, determines that Client’s pet poses a danger to the health or safety of EZ Pet Care Services of Gwinnett. If concerns prohibit EZ Pet Care Services of Gwinnett from caring for pet(s), Client authorizes pet(s) to be placed in a boarding kennel, with all charges from there on to be charged to Client. EZ Pet Care Services of Gwinnett reserves the right to terminate service or services at any time before or during pet sits if EZ Pet Care Services of Gwinnett in its sole discretion determines that Client’s home poses a danger to the health or safety of EZ Pet Care Services of Gwinnett. As a courtesy to EZ Pet Care Services of Gwinnett and to ensure EZ Pet Care Services of Gwinnett is able to professionally provide services to your pet(s) and home without inconvenience the service address should be kept in the clean and orderly condition during the service dates. Client expressly gives EZ Pet Care Services of Gwinnett the authority to employ a locksmith on their behalf and to reimburse EZ Pet Care Services of Gwinnett promptly upon their return for all costs incurred in the event of malfunction of the lock, keys or automatic door opener. If any friends/neighbors/family members will be entering your home while it is under our care, EZ Pet Care Services of Gwinnett must be notified in advance. EZ Pet Care Services of Gwinnett will not enter an occupied home under any circumstances that we have not previously been made aware of, nor will we allow entry to any person we have not been made aware of. EZ Pet Care Services of Gwinnett will not be held responsible for any damages incurred to your home or pet(s) by said visitors. It is understood that anyone with access to the home will be notified of the EZ Pet Care Services of Gwinnett presence and vice versa. The police will be called on all intruders or suspicious acts without exception. Agreement Client agrees that the provisions of this form are valid approval for future services of any purpose provided by EZ Pet Care Services of Gwinnett. This agreement will remain valid and in effect for as long as the undersigned remains an EZ Pet Care Services of Gwinnett, permitting EZ Pet Care Services of Gwinnett to accept telephone, and email reservations for services and enter Client premises without additional signed contracts or written authorization. Client agrees to provide EZ Pet Care Services of Gwinnett with a phone number where they can be reached while away. The client will also provide a phone number of another person to contact who is authorized to handle any major problems that may occur while away. If the Client or the other contact person cannot be reached, the Client agrees to accept any decision makes in regards to the pet’s care or Client’s property. EZ Pet Care Services of Gwinnett agrees to provide the services stated in this agreement in a reliable, caring and trustworthy manner. In consideration of these services and as an express condition thereof, the Client expressly waives and relinquishes any and all claims against EZ Pet Care Services of Gwinnett except those arising from the negligence of the pet care provider. Client agrees to notify EZ Pet Care Services of Gwinnett of any concerns within 24 hours of return.